Common Inquiries
Regardless of your level of experience with Capital.com, you can discover solutions to frequently asked questions regarding our services, trading methods, account oversight, costs, safety measures, and additional topics.
General Information
What services does Capital.com provide?
Capital.com serves as an international trading hub integrating traditional investment strategies with cutting-edge social trading functionalities. Users can engage in trading numerous assets such as stocks, cryptocurrencies, forex, commodities, ETFs, and CFDs, while also having the opportunity to observe and replicate the methods of experienced traders.
What is trade mirroring on Capital.com?
Social trading through Capital.com fosters interactions among traders, allowing you to observe their investment strategies and mirror their approaches with tools such as CopyTrader and CopyPortfolios. This helps you leverage the expertise of experienced investors without requiring deep market knowledge.
What makes Capital.com unique compared to traditional brokers?
In contrast to traditional brokers, Capital.com offers a remarkable combination of social trading and a variety of investment choices. This allows users to engage with other traders, evaluate their methods, and replicate their trades independently through features like CopyTrader. Additionally, Capital.com features a user-friendly interface, a wide array of trading instruments, and innovative investment solutions like CopyPortfolios, which are curated collections designed around particular strategies or themes.
What asset classes are available on Capital.com?
Capital.com offers a diverse array of financial solutions, such as: Innovative DeFi systems for collaborative lending, Instant cryptocurrency trading, Autonomous agreements powered by smart technology, Tokenized assets through blockchain innovations, Clear funding alternatives for charitable initiatives, and Reliable digital identity services for clients.
Can I access Capital.com in my area?
Capital.com operates internationally in various countries, yet its accessibility may vary based on regional regulations. To check if Capital.com is available in your location, please refer to the Capital.com Availability Page or contact their customer support for current information.
What amount is required to start with Capital.com?
The initial investment required for Capital.com varies depending on the area. Generally, it falls between $250 and $1,200. For precise information on your local criteria, visit the Capital.com Deposit Page or the Support Section.
Account Management
How to register for an Capital.com account?
To create your profile on Capital.com, navigate to the Capital.com website, select "Sign Up," provide the necessary details, finish the verification process, and add funds to your account. Once your profile is set up, you can start trading and exploring the various features of the platform.
Can you access Capital.com on mobile devices?
Absolutely! The Capital.com platform provides a mobile application available for iOS and Android devices. This app enables complete access to all trading functionalities, letting you handle your investments, track trading performance, and make trades anytime, anywhere.
What procedures must I follow to confirm my Capital.com account?
To authenticate your Capital.com account: 1) Access your Capital.com account, 2) Go to the "Profile Settings" area and select "Verification," 3) Provide the required identity documents (current ID and address verification), 4) Follow the on-screen prompts to complete the verification. Typically, Capital.com examines uploaded documents within 1-2 days.
How can I reset my Capital.com password?
To reset your Capital.com password: 1) Navigate to the Capital.com Login Page, 2) Click on "Forgot Password?", 3) Enter your registered email, 4) Look for the reset link in your email, 5) Follow the steps to set a new password.
What is the process to delete my Capital.com account?
To close your Capital.com account: 1) Withdraw all remaining funds from your account, 2) Cancel any active subscriptions or services, 3) Contact Capital.com's customer service to start the closure process, 4) Follow any additional instructions provided by the support team to finalize the closure.
How can I change my account details on Capital.com?
To modify your account details: 1) Log into your Capital.com account, 2) Select the profile icon and choose "Account Management," 3) Implement the required changes, 4) Press "Confirm Changes" to complete the updates. Be aware that major alterations might need further verification.
Trading Features
What functionalities and services are provided by Capital.com?
CopyTrader allows you to seamlessly mirror the trading strategies of top investors on Capital.com. By selecting a trader to emulate, your account will automatically adjust to mirror their trades based on the capital you've allocated for copying. This presents an excellent chance for beginners to learn from and invest alongside experienced traders.
What are Financial Tactics?
Thematic bundles are distinctive collections that integrate multiple investment approaches or assets focused on particular themes. They offer a variety of choices for interacting with different investors or assets within a single investment, aiding in risk reduction and simplifying oversight. To enter the platform, you can conveniently log in to "Capital.com" by inputting your credentials on the site.
What settings can I modify for my CopyTrader options?
You can tailor your Capital.com features by: 1) Choosing a trader to replicate, 2) Setting the investment size, 3) Modifying the distribution ratios, 4) Implementing risk management tools such as stop-loss options, 5) Frequently evaluating and adjusting according to results and objectives.
Is margin trading offered on Capital.com?
Absolutely! The Capital.com platform facilitates trading with leverage via CFDs. This enables you to undertake larger trades without requiring the complete initial investment, but it also increases risk since potential losses could surpass your initial capital. Grasping the mechanics of leverage is crucial, and careful utilization according to your individual risk tolerance is essential.
What are the Social Trading features of Capital.com?
Capital.com's Interactive Trading network allows users to collaborate, share insights, and formulate trading strategies. Participants can browse other traders' profiles, monitor their activities, and engage in discussions, fostering a community that empowers members to improve their expertise and make more informed financial decisions.
What are the methods for utilizing the Capital.com Trading Platform?
To utilize the Capital.com Trading Platform: 1) Log in via the website or mobile application, 2) Discover available assets, 3) Conduct trades by selecting assets and setting investment amounts, 4) Monitor your transactions using the dashboard, 5) Utilize charting features, market news, and community trading options for informed decisions.
Fees & Commissions
What fees apply to Capital.com?
Capital.com provides no-commission trading for stocks, allowing you to trade without incurring commission fees. Nonetheless, they impose spreads on CFDs, fees for withdrawals, and overnight charges for specific positions. It's crucial to consult the fee schedule on Capital.com's official site for comprehensive information.
Are there additional fees with Capital.com?
Absolutely, Capital.com offers transparent details regarding its fee framework. All pertinent costs, including spreads, withdrawal fees, and overnight charges, are clearly presented on the website. It's recommended to review the fee information to understand all potential expenses before commencing trading.
What charges are associated with Capital.com CFDs?
The spread for Capital.com's products varies based on the asset category. This spread is the margin between the buying (ask) and selling (bid) prices, indicating the trading costs associated with each instrument. Generally, more volatile assets exhibit broader spreads. Comprehensive spread details for all products are available on the Capital.com trading platform prior to executing a trade.
What fees are associated with withdrawals from Capital.com?
Capital.com applies a uniform withdrawal fee of $5 across all transactions, regardless of the withdrawal sum. Moreover, first-time users benefit from a complimentary initial withdrawal. The duration for processing withdrawals can differ based on the chosen payment method.
Are there charges for depositing to my Capital.com account?
Capital.com does not charge fees for depositing funds into your account. However, keep in mind that your chosen payment method, like credit card, PayPal, or bank transfer, may involve additional fees. It's advisable to check with your payment service for any possible expenses.
What are the overnight fees on Capital.com?
Overnight charges, referred to as rollover fees, are incurred on leveraged trades maintained beyond standard trading times. These charges vary based on the leverage applied and the duration of the position. Differences may arise according to the type of asset and the volume of the trade. For detailed information about overnight charges for each asset, check the 'Fees' section on the Capital.com website.
Security & Safety
What measures does Capital.com take to protect my private data?
Capital.com prioritizes your safety by implementing robust security protocols, such as: SSL Encryption for secure data transmission, Two-Factor Authentication (2FA) for enhanced account protection, Frequent Security Assessments to pinpoint weaknesses, and stringent Data Privacy Policies compliant with global standards.
Is my investment safe with Capital.com?
Indeed, Capital.com ensures solid protection for your investments through segregated accounts, strict operational measures, and diverse client safety programs tailored to your location. Customer assets are kept separate from corporate funds, and the platform adheres to elevated industry benchmarks.
What steps should I take to report fraud on my Capital.com account?
Explore financial growth through cryptocurrency avenues, connect with Capital.com for guidance on ethical financial dealings, investigate crowd-funded lending solutions that support contributors, and keep updated on recent developments in safe digital engagement.
Does Capital.com provide investment protection?
While Capital.com offers measures to protect fund security and distribution, it cannot promise insurance for individual investments. Investors should understand the potential risks in the market linked to their financial decisions. For comprehensive details regarding fund protection, refer to Capital.com's Legal Disclosures.
Technical Support
What assistance channels are available for Capital.com clients?
Capital.com offers various support methods, such as Live Chat during operational hours, Email assistance, an extensive Help Center, outreach via Social Media, and Phone Support in select areas.
How can issues with Capital.com be resolved?
For help with a technical issue, visit the Help Center, complete the Contact Us form with specific details, attach any relevant screenshots and error messages, and await a response from the support team.
What is the average reply time for assistance at Capital.com?
Capital.com generally addresses questions through email and forms within a 24-hour timeframe. Their live chat offers prompt support during operational hours. Response durations may differ during busy periods or holiday seasons.
Is Capital.com assistance offered beyond standard hours?
Although the live chat operates solely during business hours, you can reach out for assistance through email or visit the Help Center whenever you need. Your request will be handled promptly once support services are back online.
Trading Strategies
What trading tactics work on Capital.com?
Capital.com offers a range of trading options, featuring social trading via CopyTrader, diversification through CopyPortfolios, long-term investment alternatives, and comprehensive technical analysis. The optimal approach hinges on individual investment objectives, risk appetite, and trading expertise.
Is it possible to tailor my trading approach on Capital.com?
While Capital.com offers robust features and services, its customization capabilities may be a bit limited when compared to more advanced trading systems. However, you have the ability to fine-tune your strategies by selecting specific traders to emulate, adjusting your investment allocations, and utilizing the available charting tools.
What strategies can be used for spreading risk on Capital.com?
Enhance your investments with Capital.com by exploring diverse asset classes, utilizing CopyPortfolios, replicating successful traders, and achieving a well-rounded distribution to mitigate risk efficiently.
What is the ideal time to trade with Capital.com?
Trading hours differ by category: Forex is available 24/5, stocks follow market hours, cryptocurrencies can be traded non-stop, whereas commodities and indices are restricted to specific exchange slots.
How to conduct technical analysis on Capital.com?
Leverage Capital.com's analytical tools, technical indicators, charting utilities, and market trends to assess opportunities and make informed trading decisions.
What risk management tools can be utilized with Capital.com?
Implement algorithmic trading systems, activate market notifications, modify order parameters, maintain portfolio variety, practice careful margin management, and perform regular performance assessments for effective risk control.
Miscellaneous
What are the steps to cash out from Capital.com?
Visit your account, navigate to Cash Withdrawal, select your preferred amount and payment method, confirm the information, and wait for completion (usually 1-5 business days).
Is it possible to automate trading with Capital.com?
Certainly! Utilize Capital.com's AutoTrader feature to implement automated trading that matches your defined criteria and maintains your investment plans consistently.
What assistance is available at Capital.com, and in what ways can it help me?
Capital.com offers the Capital.com Training Center, which includes various online classes, market analyses, educational resources, and a demo account to help traders improve their skills and knowledge.
How are trading profits taxed with Capital.com?
Tax responsibilities differ across areas. Capital.com offers detailed transaction records and overviews to help with tax returns. Seek advice from a tax expert for tailored support.
Eager to Begin Trading?
When evaluating trading options with Capital.com or exploring other possibilities, it's crucial to approach your decision-making carefully at this moment.
Create Your Complimentary Capital.com AccountInvesting involves risks; only use capital you can afford to lose.